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SaaS overload
SaaS platforms – Salesforce, Groups, Gmail, Google Drive, Workplace 365, Dropbox, ServiceNow, GitHub, and lots of others – are massively widespread, however the extra of those a corporation makes use of, the extra ‘silos’ of information staff should trawl by to seek out helpful info.
Based by former Google staff, Glean itself helps 100 of those platforms, which places the size of the problem into perspective. Enterprise search LLMs resolve this drawback by ingesting knowledge from a number of platforms by public APIs, permitting clients to question knowledge by a single SaaS interface.
In the meantime, AI capabilities have develop into important to massive platforms resembling Slack, which could clarify why Salesforce sees this functionality as price altering its API entry guidelines to guard.
